This Tune Talk JIMAT Prepaid pack, (“TTJIMAT Pack”) terms and conditions (“TTJIMAT T&Cs”) is subject to the following terms and conditions:

1. This TTJIMAT  terms and conditions ( Terms and Conditions ) shall be supplementary to the Tune Talk Service Subscription (‘Tune Talk Service Subscription Terms and Conditions”) as and when so amended by Tune Talk from time to time and shall be read together with Tune Talk JIMAT Prepaid Data Plan (“TTJIMAT Data Plan Terms and Conditions”).
2. TTJIMAT Pack shall be made available to all new & existing subscriber(s) (“Subscriber”) of Tune Talk Services from 5th September 2022 (“Effective Date”) onwards. Eligible new Tune Talk subscribers (as of 00:01hrs 5th September 2022 and onwards) and existing Tune Talk subscribers’ mobile numbers (collectively as “Tune Talk Subscribers'') that participate in this TTJIMAT Pack are bound by this TTJIMAT Terms and conditions together with the Service Subscription Terms and Conditions , TTJIMAT Data Plan Terms and Conditions and/or any other terms and conditions related to the provision of Tune Talk’s Service. Tune Talk reserves the right to amend, cancel or modify, any TTJIMAT Terms and Conditions at any time without any prior notice. Any decisions made by Tune Talk shall be final and no further correspondence will be entertained. Changes will be posted on Tune Talk’s www.tunetalk.com (‘Website”).
3. Eligibility criteria (“Eligibility”):
   • All new line activations and successful ports-in only within the Promo Period (Refer to Clause 2 above) via Tune Talk App self-registration.
4. The pay-per-use service rates for TT JIMAT pack are as below:
   

   Service	Rate
   Off-net calls	RM 0.22/60s
   On-net calls	RM 0.22/60s
   Off-net SMS	RM 0.12/SMS
   On-net SMS	RM 0.12/SMS
   MMS	RM 0.10/MMS

5. Service definitions
   • On-net calls refer to outgoing domestic calls (including VoLTE and VoWIFI) within numbers on the Tune Talk network.
   • Off-net calls refer to outgoing domestic calls (including VoLTE and VoWIFI) to other networks.
   • Domestic calls to premium/special numbers (including but not exclusive to 1-300, 1-800, and others) will incur charges as per applicable rates.
   • All-net calls refer to outgoing domestic calls to Tune Talk and other networks
   • Premium and/or Content SMS will refer to rates by respective providers
   • International and/or Roaming services will refer to respective rates by country
6. Switching to the TTJIMAT Pack (Existing Subscribers)
   Switching of plans shall be made known to eligible Tune Talk subscribers via Tune Talk App or SMS for 300 Tune Talk points or RM5.00 credit (in the event of insufficient Tune Talk Points available or upon subscriber’s request).
   • Upon successful switching to the TTJIMAT Pack, all of the Subscriber’s existing services will be forfeited along with any existing ‘Freebies’, data plans, passes, booster plans and others. It is advisable for subscribers to utilise all available quotas (including but not limited to paid or free data, voice, SMS) before switching to the TTJIMAT Pack.
   • Subscriber’s credit validity will be maintained after switching.
   • To switch to TTJIMAT Pack via Tune Talk App following these steps:
     • STEP 1 = Download /Update to the latest version of Tune Talk App
     • STEP 2 = In “My Account”, tap “Redeem” at the top right corner
     • STEP 3 = Tap “Switch to TTJIMAT Pack”, read and agree to the Terms & Conditions of switching by checking the boxes and tapping “Confirm”
     • STEP 4 = Subscriber will receive an SMS upon successfully switching
   • Subscribers can also switch via SMS by first viewing and agreeing to the terms and conditions from www.tunetalk.com/switchTTJIMAT (There are no charges for SMS sent from Tune Talk numbers to 2222)
   • Switching to TTJIMAT Pack is not compulsory. Subscribers may remain with their current respective packs (tariff plans) until such plans are discontinued or decided otherwise by Tune Talk.
   • Once a subscriber has switched to TTJIMAT Pack, they are not allowed to revert to any legacy packs. Requests to refund for any forfeited quota will not be entertained.
   • Eligibility to switch into the TTJIMAT Pack is subjected to Tune Talk’s sole discretion.
   • For a limited period from 5th September 2022 until further notice, existing Tune Talk subscribers can switch to the new TTJIMAT Pack with zero points or credit.
7. FREE 1GB Tune Talk App Offer (“App 1GB Freebie”)
   TT JIMAT pack provides 1GB free for new TT JIMAT subscribers who use the Tune Talk App.
   • All new subscribers of the TTJIMAT Pack or ‘Tune Talk Partner’ equivalent packs on our Network in Active status on or after 5th September 2022 are eligible to opt-in for the App 1GB Freebie within 60 days of activation or request to port-in. Existing subscribers’ lines that switch into TT JIMAT is not eligible.
   • The Tune Talk App refers exclusively to the official Tune Talk App on Google Play, Apple AppStore and Huawei AppGallery. Any and all of Tune Talk Partners’ Apps will not contain the 1GB App Freebie.
   • Subscriber must be in Active (AC) status (ACTIVE status means that a subscriber’s Tune Talk credit validity has not expired) to participate in this Offer.
   • Subscribers can opt-in for the App 1GB Freebie via the Tune Talk App ⇨ Plans ⇨ Freebies & Others
   • Upon successful opt-in, subscriber will receive 1GB hi-speed data, valid for 7 days including date of opt-in.
8. Free Basic Internet
   TT JIMAT pack provides Free Basic Internet (“FBI”) to all active Tune Talk subscribers on the TTJIMAT Pack allowing subscribers who have either exhausted their existing data packages (bonus, mobile internet, paid or free) or have no data packages, to enjoy always-on basic data connectivity at no cost.
   • FBI is subject to speeds of up to 256kbps will be provided upon activation or switching and will be refreshed every 30 days in perpetuity from and including the day of activation or switch.
   • FBI quota cannot be carried forward.
   • To utilise FBI, subscribers must be in ACTIVE status.
   • The FBI quota made available herein is non-transferable, whether by operation of law or otherwise, either to any other person, entity or any other subscriber's prepaid account.
   • FBI data can only be used domestically i.e. within Malaysia
   • Tune Talk reserves the right to cease, alter or suspend the provision of the FBI usage at any time without prior notice based on its sole and absolute discretion. In view thereof and for the avoidance of doubt, such alteration, cancellation, termination, or suspension by Tune Talk does not entitle the subscribers to any claims and/or compensation against Tune Talk (whether in cash or in kind) for all losses or damages suffered or incurred by the subscribers as a direct or indirect result of the act of alteration, cancellation, termination or suspension thereof.
9. All data, voice or SMS plans within TT JIMAT and equivalent tariffs are subject to Tune Talk’s Fair Usage Policy or promotions solely determined by Tune Talk from time to time.
10. Any queries pertaining to the above TTJIMAT Pack should be directed to Tune Talk’s Customer Care by calling 13100 or 03-2771 7000 from 8am to 10pm daily.
11. By using Tune Talk Jimat pack, all subscribers are bound by the terms and conditions contained herein together with Tune Talk Service Subscription Terms and Conditions, as and when so amended from time to time and any decision made by Tune Talk shall be final and no further correspondence will be entertained. Where the Terms & Conditions are translated into a language other than the English Language, in the event of inconsistencies, conflicts or discrepancies between the terms and conditions set out in the English Language version and that of the other language(s), the English Language version shall prevail. Words denoting the singular include the plural and vice versa, and the words denoting any gender include all genders, and words applicable to natural persons include references to a firm, body corporate or unincorporated, association or an authority, and vice versa.  
12. The law governing this Terms and Conditions shall be the law of Malaysia.
13. Tune Talk reserve the right to amend the Terms and Conditions without any prior notice.
14. The subscriber’s personal information is subject to the Personal Data Protection Act, 2010 requirements and governed by Tune Talk’s Privacy Policy as stated here at https://www.tunetalk.com/my/en/ancillary/tnc/privacy-policy. Kindly refer to the link for details information and understanding of the scope of the privacy policy therein.

The NEW Tune Talk PEK JIMAT Prepaid data plans and passes, hereinafter referred to as “TTJIMAT Plans” are subject to the following terms and conditions:

1. This TTJIMAT Plans terms and conditions (“Terms and Conditions”) shall be supplementary to the Tune Talk Service Subscription (‘Tune Talk Service Subscription Terms and Conditions”) and shall be read together with Tune Talk PEK JIMAT Prepaid Pack terms and conditions (“TTJIMAT Pack Terms and Conditions”) as and when so amended by Tune Talk from time to time. Subscribers who subscribe to any data plans under this TTJIMAT Plans are bound by all the above terms and conditions and any decisions made by Tune Talk shall be final and no further correspondence will be entertained.
2. TTJIMAT Plans shall be made available to eligible all new & existing Tune Talk subscribers from 00:01, 5th September 2022 (“Effective Date”) onwards. These TTJIMAT Plans are valid for all eligible new Tune Talk subscribers (as of 00:01hrs 5th September 2022 and onwards) and existing Tune Talk subscribers (collectively as “Tune Talk Subscribers'') who have switched into TTJIMAT Pack. Eligibility is defined by having the ‘Pek JIMAT’ tariff plan. Eligible Tune Talk subscribers include subscribers who submit their port-in request on Effective Date onwards.
3. Previous data plans (including but not limited to plans, freebies or offers under Tune Talk BUDDIES, Tune Talk VALUE, Tune Talk CUN VALUE or Tune Talk HI VALUE plans etc.) will no longer be available for TTJIMAT subscribers, and from the stated Effective Date onwards can only subscribe to all plans enlisted in Clause 4 below including future offers eligible to TTJIMAT pack subscribers.
4. The details of the TTJIMAT Plans (quota, validity and price) are as summarized in the table below:
    (click the table to enlarge)
   
   slide table to the left/right to see more >>
   *Mobile Internet (MI)
5. Purchase of TTJIMAT Plans
   • Subscribers must have sufficient credit to purchase, repurchase or auto-renew their plans.
   • TTJIMAT plans can be purchased in Active or Grace Period status.
   • In the event of subscriber subscribing to any plan/pass subscription, his/her credit validity will be extended (as per 'Validity' of respective plans in the table in Clause 4). However, if the subscriber's current credit validity is longer than the validity of the purchased plan, it will not stack on top of any existing validity. Sample scenarios below serve to remove any doubt:
     • If subscriber’s credit is currently valid until 30th September 2022, and subscriber purchases a Fokus 33 monthly plan (30 days credit validity) on 27th September 2022, their new credit validity upon successful purchase is 26th October 2022.
     • If subscriber’s credit is currently valid until 30th October 2022 and subscriber purchases a Call 20 monthly plan (30 days credit validity) on 27th September 2022, their new credit validity is maintained at 30th October 2022.
   • Upon expiry of plans, no quotas (data, voice, SMS) or any balance thereof will be carried forward.
   • All validities are denoted in days which includes day of subscription and is based on a daily basis beginning 00:00 to 23:59 Malaysian Time (GMT +8). Plans will expire or renew at 23:59hrs at the end of the respective plan’s/pass’s validity.
   • General mechanics of Plan Types:
     • Subscribers can only have one (1) active Mobile Internet (“MI”) plan at a time. If subscriber subscribes to the same or different MI Plan while still on an active MI plan, the new MI plan will override the current active plan and all balance data or voice quota on the current active plan will be forfeited. Subscribers are advised to check and confirm current active data plan before making any new MI plan subscriptions.
     • However other bonus plans/passes, and boosters can coexist with an active Mobile Internet (“MI”) plan.
     • It is not necessary for subscribers to have an active MI plan to purchase bonus plans. However, to purchase boosters, subscribers need to have an active and eligible Mobile Internet (“MI”) plan. (Refer to the table in Clause 4 above)
     • Repurchasing the same bonus plan will override any existing quota of the same bonus. However, subscribers can subscribe to different bonus plans at the same time. The usage of multiple bonus plans is based on the prioritisation as per table in Clause 8.
     • Subscribers who have active boosters can only purchase the similar booster after 75% of the booster quota have been utilised and will override the existing active booster.
       • For removal of doubt, a subscriber who has an active B10 booster and utilised 8.2GB/10.0GB (82% utilisation of booster) and purchases another B10 booster, he will only have a total of 10.0GB from the newly purchased booster quota.
     • Subscribers can purchase different boosters within eligible MIs, wherever applicable.
     • Bonus plans and booster plans (except UNLCalls) will not be automatically renewed.
     • Upon purchase of plans or passes, the subscription fee will be deducted from available Tune Talk credit or other available forms of payment.
   • Short-term Passes
     • Harian (“Harian”) Pass
       • Harian pass is priced at RM1.00 and comes with 500MB shareable data quota with voice calls to the same network (subject to Fair Usage Policy)
       • The Harian pass is valid for 1-day and expires at 11:59pm (MYT) on the same day of subscription and does not automatically renew.
       • Any unused Harian quota does not carry forward.
     • Mingguan Pass
       • The Mingguan pass is priced at RM12.00 and comes with unlimited data quota (capped at 15GB) with voice calls to all networks (subject to Fair Usage Policy).
       • Subscribers will enjoy speeds up to 3Mbps for the first 10GB, and speeds up to 1Mbps for the remaining 5GB, which is a total data quota of 15GB. This base quota is non-shareable.
       • This plan does not come with additional hotspot quota.
       • To share data, subscribers can purchase the Mingguan booster (“B3M”) for 1.5GB shareable hi-speed data. Once exhausted, hotspot activity will experience hard stop.
       • The Mingguan pass is valid for 7 days and does not automatically renew.
       • If the subscriber subscribes to another Mingguan pass while having an active Mingguan pass, the active pass will be forfeited.
   • Monthly plans
     • Call 20 Monthly Plan (“Call Plan”)
       • The Call Plan is priced at RM20.00 and comes with 3GB hi-speed base data quota, unlimited data for Connect Apps and unlimited voice calls to all networks (subject to the Fair Usage Policy).
       • The Call Plan is valid for 30 days and will be automatically renewed by default (this can be turned off within the Tune Talk App) after expiry, provided that there is sufficient credit balance in your Tune Talk mobile number or other registered forms of payment.
       • Any hotspot usage will utilise the base data quota and/or boosters (if available). The unlimited Connect data is not shareable.
       • Connect data is only applicable for text, images, videos, voice/video calls etc. posted and/or viewed within WhatsApp, WeChat and Google Maps. However, shared links (articles, YouTube videos, items from other sources that are not within the list above), will utilise data quota from the Call Plan’s base data quota or other active data plans including basic internet.
         • All Voice calls or Video calls made with other apps will utilise base data quota or basic internet (for those without data plans or freebies).
         • Unlimited quota for Connect Apps is only for subscribers’ individual use and cannot be shared with any other person(s) or devices in any manner (including modems or mobile hotspot). Connect Apps quota is subject to Fair Usage Policy (limited to 50GB and speeds of up to 3Mbps). Upon reaching the Fair Usage Policy threshold, other data buckets (including but not limited to the base quota) will be utilised.
     • Hi-15 Monthly Plan (“Hi15”)
       • Hi15 is priced at RM15.00 and comes with a 10GB of hi-speed base data quota and unlimited on-net voice calls (subject to Fair Usage Policy).
       • Hi15 is valid for 30 days and will be automatically renewed by default upon expiry (this can be turned off within the Tune Talk App), provided that there is sufficient credit balance in your Tune Talk mobile number or other registered forms of payment.
       • Any usage on YouTube, Netflix and Facebook, including Facebook Messenger (video-related sites) will also utilise the base data quota at speeds of 1Mbps.
       • Any hotspot usage will utilise Hi15’s base data quota and/or boosters (if any) and speed limits for selected apps apply.
     • Best Basic 28 Monthly Plan (“BestBasic28”)
       • BestBasic 28 is priced at RM28.00 and provides unlimited and shareable base data quota at speed of up to 3Mbps, unlimited non-shareable data for ‘Connect’ Apps, unlimited voice calls to all networks (subject to the Fair Usage Policy) and RM5.00 worth of IDD credit (“Free IDD Calls”).
       • In line with Tune Talk’s Fair Usage Policy, unlimited data usage will be reduced to 512kbps speeds and will not be shareable upon reaching 30GB of base data quota data usage.
       • Connect data is only applicable for text, images, videos, voice/video calls etc. posted and/or viewed within WhatsApp, WeChat and Google Maps. However, shared links (articles, YouTube videos, items from other sources that are not within the list above), will utilise data quota from the Call Plan’s base data quota or other active data plans including basic internet.
       • All Voice calls or Video calls made with other apps will utilise base data quota or basic internet (for those without data plans or freebies).
       • Unlimited quota for Connect Apps is only for subscribers’ individual use and cannot be shared with any other person(s) or devices in any manner (including modems or mobile hotspot). Connect Apps quota is subject to Fair Usage Policy (limited to 50GB and speeds of up to 3Mbps). Upon reaching the Fair Usage Policy threshold, other data buckets (including but not limited to the base quota) will be utilised.
       • BestBasic28 is valid for 30 days and will be automatically renewed by default (this can be turned off within the Tune Talk App) after expiry, provided that there is sufficient credit balance in your Tune Talk mobile number or other registered forms of payment.
       • All unlimited quotas (unless otherwise stated) are subjected to the Tune Talk’s Fair Usage Policies.
       • The Free IDD Calls quota is valid while the plan is active and is subject to the following:
         • Upon a NEW purchase, RENEW or ADD of a BestBasic28 plan;
         • All IDD calls will be charged based on prevailing TTJIMAT IDD pay-per-use call rates, and will prioritize deductions from Free IDD Calls;
         • Upon full utilization or insufficient balance in the remaining Free IDD Calls, the charges for IDD calls will be deducted from Subscribers credit and terminated at the end of the charging minute block should there be be insufficient credit.
         • All unused Free IDD Calls credit will be forfeited upon expiry of the data plan or upon termination of the data plan and whichever occurs first.
     • Hi-35 Monthly Plan (“Hi35”) - available from 20th September 2022 onwards
       • Hi35 is priced at RM35.00 and comes with a 35GB of hi-speed base data quota and unlimited voice calls to all networks (subject to Fair Usage Policy).
       • Hi35 is valid for 30 days and will be automatically renewed by default upon expiry (this can be turned off within the Tune Talk App), provided that there is sufficient credit balance in your Tune Talk mobile number or other registered forms of payment.
       • Any hotspot usage will utilise Hi35’s base data quota and/or boosters (if any) and speed limits for selected apps apply.
     • Fokus 33 Plan (“Fokus 33”)
       • Fokus 33 plan summary
         

         Period	Price/mth	Subscription Cost	Validity	SMS Keyword	Data Booster 1.5GB
         12 months	RM33	RM396	30 days x12	Fokus33T	Y
         3 months	RM35	RM105	30 days x3	Fokus33B	Y
         1 months	RM38	RM38	30 days	Fokus33	Y

       • Fokus 33 comes with 50GB non-shareable base data quota and unlimited voice calls to all-networks (subject to Fair Usage Policy).
       • Subscribers will automatically receive a promotional 10GB data quota that is valid throughout the plan’s active period subject to the following:
         • That the subscriber either purchase, renew, refresh or add Fokus33, Fokus33B or Fokus33T plan at any time period starting from 00:01 of 22nd February 2023;
         • This promotion is valid until further notice by Tune Talk.
       • The Fokus 33 base data quota and promotional data quota is at speeds of up to 6Mbps from 9:00am to 4:59pm and 3Mbps between 5:00pm till 8:59am the next day.
       • Fokus 33 is bundled with a separate 4GB shareable hotspot quota. Once exhausted, hotspot activity will experience hard stop. Subscribers can purchase the B3 booster to continue sharing data.
       • Fokus 33 is valid for 30 days and will auto-renew by default upon expiry (this can be turned off within the Tune Talk App), provided that there is sufficient credit balance in your Tune Talk mobile number or other registered forms of payment.
       • Fokus 33 payment plan package (“Super Jimat plan”)
         • These 3- or 12-month Super Jimat plans will be automatically refreshed for 2 cycles (The 31st day, and 61st day of the plan) or 11 cycles respectively (The 31st day, 61st day, 91st day, and so on), and will auto-renew with the same Super Jimat plan at the end of the 3rd cycle (91st day) or 12th cycle (361st day) with sufficient credit available.
         • Balance data quotas or boosters from each cycle will not be carried forward into the next refreshed cycle.
         • The 1.5GB Booster (“B3B”) data booster is available for all Super Jimat plans, priced at RM3 and comes with 1.5GB of hi-speed data that follows the validity of your active MI plan.
         • Subscribers that subscribe to either the 3 months or 12 months Super Jimat plan will not be able to subscribe to any other MI plans unless they unsubscribe from the existing active Super Jimat plan first.
     • Fokus 40 Plan (“Fokus 40”)
       • Fokus 40 plan summary
         

         Period	Price/mth	Subscription Cost	Validity	SMS Keyword	Data Booster 1.5GB
         12 months	RM40	RM480	30 days x12	Fokus40T	Y
         3 months	RM43	RM129	30 days x3	Fokus40B	Y
         1 months	RM48	RM48	30 days	Fokus40	Y

       • The Fokus 40 comes with 60GB non-shareable base data quota and unlimited voice calls to all networks (subject to Fair Usage Policy).
       • Subscribers will automatically receive a promotional 20GB data quota that is valid throughout the plan’s active period subject to the following:
         • That the subscriber either purchase, renew, refresh or add Fokus40, Fokus40B or Fokus40T plan at any time period starting from 00:01 of 22nd February 2023;
         • This promotion is valid until further notice by Tune Talk.
       • The Fokus 40 base data quota and promotional data quota is at speeds of up to 12Mbps from 9:00am to 4:59pm and 6Mbps between 5:00pm till 8:59am the next day.
       • Fokus 40 plan is bundled with a separate 6GB shareable hotspot quota. Once exhausted, hotspot activity will experience hard stop. Subscribers can purchase the B3 booster to continue sharing data.
       • Fokus 40 is valid for 30 days and will be automatically renewed by default upon expiry (this can be turned off within the Tune Talk App), provided that there is sufficient credit balance in your Tune Talk mobile number or other registered forms of payment.
       • Fokus 40 payment plan package (“Super Jimat plan”)
         • These 3- or 12-month Super Jimat plans will be automatically refreshed for 2 cycles (The 31st day, and 61st day of the plan) or 11 cycles respectively (The 31st day, 61st day, 91st day, and so on), and will auto-renew with the same Super Jimat plan at the end of the 3rd cycle (91st day) or 12th cycle (361st day) with sufficient credit available.
         • Balance data quotas or boosters from each cycle will not be carried forward into the next refreshed cycle.
         • The 1.5GB Booster (“B3B”) data booster is available for all Super Jimat plans, priced at RM3 and comes with 1.5GB of hi-speed data that follows the validity of your active MI plan.
         • Subscribers that subscribe to either the 3 months or 12 months Super Jimat plan will not be able to subscribe to any other MI plans unless they unsubscribe from the existing active Super Jimat plan first.
     • Bebas 55 (“Bebas 55”)
       • Bebas 55 plan summary
         

         Period	Price/mth	Subscription Cost	Validity	SMS Keyword	Data Booster 1.5GB
         12 months	RM55	RM660	30 days x12	Bebas55T	Y
         3 months	RM60	RM180	30 days x3	Bebas55B	Y
         1 months	RM68	RM68	30 days	Bebas55	Y

       • Bebas 55 is priced at RM68.00 and comes with 80GB shareable base data quota and voice calls to all networks (subject to Fair Usage Policy).
       • Subscribers will automatically receive a promotional 20GB data quota that is valid throughout the plan’s active period subject to the following:
         • That the subscriber either purchase, renew, refresh or add Bebas55, Bebas55B or Bebas55T plan at any time period starting from 00:01 of 22nd February 2023;
         • This promotion is valid until further notice by Tune Talk.
       • Any hotspot usage will utilise the base data quota, passes and/or boosters (if available).
       • The Bebas 55 plan is valid for 30 days and will be automatically renewed after expiry, provided that there is sufficient credit balance in your Tune Talk mobile number or other registered forms of payment.
       • Tune Talk may - if deemed necessary - carry out network optimisation activities in the event of network congestion at area of use.
       • Bebas 55 payment plan package (“Super Jimat plan”)
         • These 3- or 12-month Super Jimat plans will be automatically refreshed for 2 cycles (The 31st day, and 61st day of the plan) or 11 cycles respectively (The 31st day, 61st day, 91st day, and so on), and will auto-renew with the same Super Jimat plan at the end of the 3rd cycle (91st day) or 12th cycle (361st day) with sufficient credit available.
         • Balance data quotas or boosters from each cycle will not be carried forward into the next refreshed cycle.
         • The 1.5GB Booster (“B3B”) data booster is available for all Super Jimat plans, priced at RM3 and comes with 1.5GB of hi-speed data that follows the validity of your active MI plan.
         • Subscribers that subscribe to either the 3 months or 12 months Super Jimat plan will not be able to subscribe to any other MI plans unless they unsubscribe from the existing active Super Jimat plan first.
   • Yearly plans (Pelan Tahunan)
     • Tahunan 99 plan (“Tahunan 99”)
       • Tahunan 99 provides 2GB of shareable hi-speed data quota, unlimited on-net calls (subject to Fair Usage Policy) and 30 days of credit validity extension per 30-days and auto-refreshes for another 11 cycles at a one-time cost of RM99.00.  Balance data quotas or boosters from each cycle will not be carried forward into the next refreshed cycle.
       • Subscribers that subscribe to Tahunan 99 will not be able to subscribe to any other MI plans unless they unsubscribe from this plan first.
       • For clarity, the “Tahunan” term in this “Tahunan Data Plan” refers to the year-on-year renewal nature of the plan and not referring to the regular calculation of a yearly period of 365 days. It is a 30-day renewal cycle where a period starting one day in a calendar month and ending on the numerically corresponding day 30-days later in the next calendar month. This plan automatically renews at the end of the 12th cycle (every 360 days) subject to sufficient credit and must be in Active status during day of renewal.
       • This plan auto-renews at the end of the 12th cycle (360 days) provided that there is sufficient credit balance in your Tune Talk mobile number or other registered forms of payment.
       • The 1.5GB Booster (“B3”) data booster is available for Tahunan 99, priced at RM3.00 and comes with 1.5GB of hi-speed data that follows the validity of your active Tahunan plan. Connect data is only applicable for text, images, videos, voice/video calls etc. posted and/or viewed within WhatsApp, WeChat and Google Maps. However, shared links (articles, YouTube videos, items from other sources that are not within the list above), will utilise data quota from the Call Plan’s base data quota or other active data plans including basic internet.
         • All Voice calls or Video calls made with other apps will utilise base data quota or basic internet (for those without data plans or freebies).
         • Unlimited quota for Connect Apps is restricted only for subscribers’ individual use and cannot be shared with any other person(s) or devices in any manner (including modems or mobile hotspot). Connect Apps quota is subject to a Fair Usage Policy (limited to 50GB and speeds of up to 3Mbps). Upon reaching the Fair Usage Policy threshold, other data buckets (including but not limited to the base quota) will be utilised.
       • Any hotspot usage will utilise the base data quota and/or boosters (if any). The Connect bucket is not shareable
     • Tahunan 200 plan (“Tahunan 200”)
       • Tahunan 200 provides 10GB of shareable hi-speed data quota, unlimited on-net calls (subject to Fair Usage Policy) and 30 days of credit validity extension per 30-days and auto-refreshes for another 11 cycles at a one-time cost of RM200.00.
       • Balance data quotas or boosters from each cycle will not be carried forward into the next cycle. Subscribers that subscribe to Tahunan 200 will not be able to subscribe to any other MI plan unless they unsubscribe from the plan first.
       • For clarity, the “Tahunan” term in this “Tahunan Data Plan” refers to the year-on-year renewal nature of the plan and not referring to the regular calculation of a yearly period of 365 days. It is a 30-day renewal cycle where a period starting one day in a calendar month and ending on the numerically corresponding day 30-days later in the next calendar month. This plan automatically renews at the end of the 12th cycle (every 360 days) subject to sufficient credit and must be in Active status during day of renewal.
       • This plan auto-renews at the end of the 12th cycle (360 days) provided that there is sufficient credit balance in your Tune Talk mobile number or other registered forms of payment.
       • The 10GB Booster (“B10”) data booster is available for Tahunan 200, priced at RM10.00 and comes with 10GB of hi-speed data that follows the validity of your active Tahunan 200 plan.
       • The Unlimited Calls (“UNLCalls”) booster is also available for Tahunan 200. The UNLCalls booster is priced at RM20.00 and provides unlimited voice calls to all-networks with its own 30 days validity. UNLCalls can only be automatically renewed or repurchased provided that there is an active Tahunan 200 plan and sufficient credit balance in your Tune Talk mobile number or other registered forms of payment.
       • Any hotspot usage will utilise the base data quota and/or boosters (if any).
       • Any data usage after any paid or promotional data quotas are exhausted may revert to Free Basic Internet. Usage notifications at 90% and 100% will be sent via SMS to the subscriber.
   • Booster Add-on
     • B10 Booster
       • The B10 Data Booster (B10) is available for Hi-35 Monthly (Hi35) plan, Fokus 33 plan, Fokus 40 plan, Bebas 55 plan and Tahunan 200 plan. It is priced at RM10.00 and follows the validity of the main plan. It comes with 10GB data and follows the speed and hotspot policy of the main MI plan.
       • The B10 is restricted only for Subscriber's individual use and cannot be shared with any other person(s) or devices in any manner with the exception of Hi35, BestBasic28, One28, Bebas 55 and Tahunan 200.
       • For example, if a subscriber has an active Fokus40 plan and purchases a B10 booster, its 10GB will run on 12Mbps (9am-5pm) and 6Mbps at other times. The 10GB will also not be shareable and any hotspot will utilize the 6GB hotspot allocation or B3 booster (if available).
6. For all plans purchased, validity will start on the day of purchase and will expire at midnight (11:59pm) on the day of expiry (Refer to the table in Clause 4 above).
7. Auto-renewals are processed between 00:01am midnight to 01:30am the day after the plan expires. (For more information on specific plans eligible for auto renewal, please refer to the table in Clause 4 above). Subscribers are advised to not attempt to add or renew your plan within this time period to avoid accidental double charging. In the event that the subscriber has insufficient balance to be auto-renewed, the subscription will be deactivated. To enjoy the data plan again, subscriber may reload and re-subscribe.
8. Multiple Data Buckets usage prioritisation.
   In the case of multiple active data plans, utilization will be based on the below table:
   From highest (1) to lowest priority (9) setting
   

   Priority	Type of Data Plan	Type	Selected examples
   1	Pre-registered SIM Data	Bonus	-
   2	Unlimited Data passes	Bonus	Connect Apps
   3	New SIM	Bonus	Welcome 1GB
   4	Freebies/Goodies Data Plan Bonus	Bonus	2GB Data @ 500 pts, Harian, Mingguan
   5	Promotions	Bonus	-
   6	Video Streaming Quota	Bonus	-
   7	Data Plan Boosters	Bonus	1.5GB Booster, 10GB Booster
   8	Data Plans	MI Plans	Call, Hi-15, Fokus33, Fokus40
   9	Free Basic Internet	BI	Available by default for TTJIMAT plans

9. All prices mentioned in Clause 4 and Clause 5 excludes Sales & Services Tax (“SST”). SST will be charged to non-Malaysian’s subscribers (registered with Passport) for any purchases via non-credit forms of payment (e.g. credit or debit card).
10. Calls to premium/special numbers (including but not exclusive to 1-300 and 1-800 numbers) will incur charges as per applicable rates.
11. All unused data balances will be forfeited and refunds will not be valid.
12. Tune Talk reserves the right at any time without liability to suspend or terminate the service, plans, data, voice or call subscriptions if Tune Talk has reasonable ground that you are in violation of the applicable Terms and Conditions.
13. All queries pertaining to the above Plans should be directed to Tune Talk’s Customer Care by Live Chat, calling 13100 or 03-2771 7000 (non-Tune Talk or overseas) from 8am to 10pm daily.
14. Where the terms & conditions are translated into a language other than the English Language, in the event of any inconsistencies, conflicts or discrepancies between the terms and conditions set out in the English Language version and that of the other language(s), the English Language version shall prevail. Words denoting the singular include the plural and vice versa, and words denoting any gender include all genders, and words applicable to natural persons include references to a firm, body corporate or unincorporated, association or an authority, and vice versa.
15. The law governing this Terms and Conditions shall be the law of Malaysia.
16. Tune Talk reserves the right to amend the Terms and Conditions or Fair Usage Policy at any time, without prior notice.
17. The subscriber’s personal information is subject to the Personal Data Protection Act, 2010 requirements and governed by Tune Talk’s Privacy Policy at https://www.tunetalk.com/my/en/ancillary/tnc/privacy-policy. Kindly refer to the link for detailed information and understanding of the scope of the privacy policy therein.

Umum

1. Tune Talk Sdn. Bhd. (“Tune Talk”) menganjurkan Promosi #AyamHappyTanpaHad Promotion (selanjutnya akan dirujuk sebagai “#AHTH”).
2. Promosi ini tertakluk pada Terma dan Syarat (“Terma dan Syarat”) seperti berikut, dari 7 Februari 2023 sehingga 31 Mac 2023 (selanjutnya akan dirujuk sebagai Tempoh Promo).
3. Tune Talk berhak untuk batalkan atau mengubah Terma dan Syarat Promosi pada bila-bila masa tanpa pemberitahuan terlebih dahulu. Sebarang penukaran akan diumumkan di laman web Tune Talk www.tunetalk.com (“Laman Web”) dan/atau platform media sosial iaitu Facebook, Instagram, Twitter dan Weibo (“Media Sosial Tune Talk”).
4. Setiap promosi e-baucar dihadkan kepada SATU (1) penebusan e-baucar KFC Snack Plate bagi setiap nombor telefon berdaftar dan tertakluk pada tempoh sah tiga puluh (30) hari dari tarikh pengesahan melalui Aplikasi Tune Talk.
5. Seiap baucar tertakluk pada tempoh sah yang ditetapkan. Setelah baucar tersebut tamat tempoh, baucar tidak sah ditebus.
6. E-baucar tunai KFC (“e-baucar”) akan ditawarkan sementara stok masih ada, tertakluk kepada budi bicara Tune Talk atas peruntukan bilangan e-baucar.

Kriteria Kelayakan

1. Pelanggan dengan pelan sedang dan/atau bila-bila masa ketika Tempoh Promo:
   • Pelanggan Tune Talk baharu dengan Pelan Bebas 55 (termasuk Pelan Bundle Bebas 55) yang aktif;
   • Pelanggan Tune Talk sedia ada dengan Pelan Bebas 55 (termasuk Pelan Bundle Bebas 55) yang aktif.
2. Merujuk kepada Klausa 7, promosi ini hanya sah sebagai satu penebusan (sekali) untuk setiap pelanggan semasa tempoh kempen #AHTH, sehingga dan melainkan dimaklumkan pertukaran oleh Tune Talk.
3. Pelanggan yang telah menerima e-baucar tunai KFC semasa tempoh promo dari 5 Disember 2022 sehingga 31 Januari 2023 tidak akan layak untuk penebusan yang sama.
4. Untuk Pelanggan Baharu, ikuti langkah-langkah tersebut untuk layak dan menebus e-baucar #AHTH:
   • LANGKAH 1 = Muat Turun/Kemas Kini kepada versi terkini Aplikasi Tune Talk 
   • LANGKAH 2 = Daftar SIM Tune Talk baharu ATAU Port-in ke Tune Talk
   • LANGKAH 3 = Selesaikan pendaftaran SIM ATAU Port-in
   • LANGKAH 4 = Langgan Pelan Bebas55, Bebas55B atau Bebas55T
   • LANGKAH 5 = Selepas log masuk Aplikasi Tune Talk selama 24 jam, klik imej KFC pada laman Akaun Saya (My Account) 
   • LANGKAH 6 = Tebus KFC Snack Plate (kod e-baucar) anda
   • LANGKAH 7 = Di laman Ganjaran Saya (My Rewards), klik Guna Sekarang (Use Now) dan leret ke kanan
   • LANGKAH 8 = Isi kod e-baucar semasa pembayaran melalui Laman Web KFC ATAU Aplikasi KFC
5. Untuk Pelanggan sedia ada, ikuti langkah-langkah tersebut untuk layak dan menebus e-baucar #AHTH:
   • LANGKAH 1 = Muat Turun/Kemas Kini kepada versi terkini Aplikasi Tune Talk
   • LANGKAH 2 = Langgan Pelan Bebas55, Bebas55B atau Bebas55T
   • LANGKAH 3 = Selepas log masuk Aplikasi Tune Talk selama 24 jam, klik imej KFC pada laman Akaun Saya (My Account)
   • LANGKAH 4 = Tebus KFC Snack Plate (kod e-baucar) anda
   • LANGKAH 5 = Di laman Ganjaran Saya (My Rewards), klik Guna Sekarang (Use Now) dan leret ke kanan
   • LANGKAH 6 = Isi kod e-baucar semasa pembayaran melalui Laman Web KFC ATAU Aplikasi KFC
6. Sebarang pertanyaan berkaitan #AHTH di atas hendaklah ditujukan kepada Khidmat Perkhidmatan Pelanggan Tune Talk dengan menghubungi 13100 atau 03-2771 7000 dari 8 pagi hingga 10 malam setiap hari.

Terma & Syarat Selanjutnya

1. Terma dan syarat #AHTH (Terma dan Syarat) adalah tambahan kepada Langganan Perkhidmatan Tune Talk (‘Terma dan Syarat Langganan Perkhidmatan Tune Talk”) ketika dan apabila dipinda oleh Tune Talk dari semasa ke semasa. Pelanggan yang layak untuk promosi #AHTH terikat dengan Terma dan Syarat yang dinyatakan di atas.
2. Semua Pelanggan yang mengambil bahagian dalam #AHTH terikat dengan Terma dan Syarat yang terkandung di sini bersama dengan Terma dan Syarat Langganan Perkhidmatan Tune Talk, ketika dan apabila ia dipinda dari semasa ke semasa dan sebarang keputusan yang dibuat oleh Tune Talk adalah muktamad serta sebarang permohonan selanjutnya tidak akan dilayan.
3. Tune Talk berhak untuk melanjutkan atau sebaliknya menamatkan Tempoh Promo tanpa sebarang notis kepada Pelanggan.
4. Tune Talk tidak akan bertanggungjawab sekiranya e-baucar tidak ditebus dalam Tempoh Promosi tersebut.
5. Penebusan yang tidak lengkap, tidak boleh dibaca dan/atau penipuan akan menjadi tidak sah serta-merta.
6. Penebusan dan kegunaan e-baucar tertakluk pada Terma dan Syarat yang ditetapkan di laman web KFC di https://vouchers.kfc.com.my/.
7. Tune Talk berhak pada bila-bila masa tanpa liabiliti untuk menggantung atau menamatkan langganan Perkhidmatan, pelan, data, suara atau panggilan pelanggan sekiranya Tune Talk mempunyai alasan munasabah bahawa anda melanggar Terma dan Syarat Langganan Perkhidmatan Tune Talk atau Polisi Penggunaan Saksama (Fair Usage Policy) kami.
8. Tune Talk mengikut budi bicara mutlaknya, berhak untuk mengubahsuai, menggantung atau membatalkan tempoh promosi sekiranya ia tidak dapat dijalankan seperti yang dirancang, alami isu gangguan atau kerosakan teknikal, termasuk tetapi tidak terhad kepada jangkitan oleh virus komputer, pepijat, gangguan, campur tangan tanpa kebenaran, penipuan, kegagalan teknikal, atau apa-apa sebab lain di luar kawalan Tune Talk, walaupun Tune Talk telah berusaha sehabis baik, atau atas apa-apa sebab sekalipun tanpa perlu mendedahkan sebab sedemikian.
9. Apabila Terma & Syarat diterjemahkan ke dalam bahasa selain daripada Bahasa Inggeris, sekiranya terdapat ketidakkonsistenan, konflik atau percanggahan antara terma dan syarat yang dinyatakan dalam versi Bahasa Inggeris dan bahasa lain, di mana terma dan syarat diterjemahkan ke dalam bahasa selain daripada Bahasa Inggeris, versi Bahasa Inggeris akan diguna pakai. Perkataan tunggal termasuk jamak dan sebaliknya, dan perkataan yang menunjukkan jantina merangkumi semua jantina, dan perkataan merujuk ke semua orang merangkumi rujukan kepada firma, badan korporat atau tidak diperbadankan, persatuan atau pihak berkuasa, dan sebaliknya.
10. Terma dan syarat di sini akan ditadbir dan ditafsirkan dalam undang-undang Malaysia.
11. Tune Talk berhak untuk mengubah terma & syarat tanpa pemberitahuan terlebih dahulu.
12. Maklumat peribadi Pelanggan tertakluk kepada Akta Perlindungan Data Peribadi, 2010 seperti yang dinyatakan di https://www.tunetalk.com/my/en/ancillary/tnc/privacy-policy. Sila rujuk pautan untuk maklumat terperinci dan pemahaman mengenai skop dasar privasi. Sebarang pertanyaan mengenai skop dasar privasi berkenaan Tune Talk harus ditujukan kepada Khidmat Pelanggan Tune Talk dengan menghubungi 13100 atau 03-2771 7000 dari 8 pagi hingga 10 malam setiap hari.

Promosi Viu Premium, (selanjutnya akan dirujuk sebagai “VPO”) tertakluk pada Terma dan Syarat seperti berikut:

1. Terma dan syarat VPO (Terma dan Syarat) adalah tambahan kepada Langganan Perkhidmatan Tune Talk (‘Terma dan Syarat Langganan Perkhidmatan Tune Talk”) ketika dan apabila dipinda oleh Tune Talk dari semasa ke semasa. Pelanggan yang layak untuk promosi VPO terikat dengan Terma dan Syarat yang dinyatakan di atas.
2. Mekanik VPO:
   • Efektik dari 00:01 7 Februari 2023 dan sehingga 23:59 31 Mac 2023 (“Tempoh Promosi”), setiap baucar promosi dihadkan kepada SATU (1) akses Viu Premium bagi setiap nombor telefon berdaftar dan tertakluk pada tempoh sah tiga puluh (30) hari dari tarikh pengesahan SMS. Tune Talk berhak untuk batalkan atau mengubah Terma dan Syarat Promosi pada bila-bila masa tanpa pemberitahuan terlebih dahulu.
   • VPO akan ditawarkan sementara kod promo masih ada, tertakluk kepada budi bicara Tune Talk atas peruntukan bilangan kod promo.
   • Tebus VPO melalui Aplikasi Tune Talk hanya dalam Tempoh Promosi (Rujuk klausa 2(a) di atas).
     • Peringkat GOLD (Pelanggan Tune Talk dengan ≥ 1,500 pts) dengan 1 pts.
     • Peringkat SILVER (Pelanggan Tune Talk dari 0 – 1,499 pts) dengan 10 pts.
   • Kriteria Kelayakan (“Kelayakan”):
     • Peringkat GOLD dan SILVER
   • Langkah – langkah untuk menebus akses Viu Premium
     • LANGKAH 1 = Muat Turun/Kemas Kini kepada versi terkini Aplikasi Tune Talk
     • LANGKAH 2 = Klik TT Shop > Loyalty dan tebus Viu Premium untuk 1 pts atau 10 pts
     • LANGKAH 3 = Di Ganjaran Saya (My Rewards), klik ‘Guna Sekarang’ (Use Now) dan leret untuk sahkan semula
     • LANGKAH 4 = Masukkan kod promo di laman web Viu Premium /Aplikasi Viu dalam tempoh masa 10 minit yang diperuntukkan seperti langkah di bawah: -
       • Melalui web & peranti Apple
         • Untuk menebus, salin kod dan layari https://www.viu.com/ott/my/en/all?isRedeem=true;
         • Masukkan kod di bahagian baucar penebusan;
         • Daftar;
         • Kod promosi telah berjaya ditebus;
         • Gunakan ID log masuk & Kata Laluan yang sama untuk menonton melalui Aplikasi Viu.
       • Melalui peranti Android
         • Untuk menebus, salin kod dan buka Aplikasi Viu;
         • Klik menu dan pilih 'Jom Premium';
         • Skrol ke bawah dan cari “Anda mempunyai Kod Promosi?”;
         • Masukkan kod di bahagian baucar penebusan;
         • Daftar;
         • Kod promosi telah berjaya ditebus.
   • Kod promosi VPO hanya boleh ditebus oleh pengguna yang tidak mempunyai langganan Viu Premium sedia ada. Sekiranya pengguna yang menerima kod promosi tersebut mempunyai langganan Viu Premium, pengguna mesti menunggu sehingga langganan sedia ada mereka tamat tempoh untuk mengaktifkan atau menebus dengan kod promosi VPO.
   • Tempoh sah kod promosi tidak akan dilanjutkan.
   • Kod promosi untuk VPO tidak boleh ditukar dengan wang tunai atau sebarang produk serta perkhidmatan lain.
3. Tune Talk berhak pada bila-bila masa tanpa liabiliti untuk menggantung atau menamatkan langganan Perkhidmatan, pelan, data, suara atau panggilan pelanggan sekiranya Tune Talk mempunyai alasan munasabah bahawa anda melanggar Terma dan Syarat Langganan Perkhidmatan Tune Talk atau Polisi Penggunaan Saksama (Fair Usage Policy) kami.
4. Sebarang pertanyaan berkaitan penebusan VPO hendaklah ditujukan kepada Khidmat Pelanggan Tune Talk dengan menghubungi 13100 atau 03-2771 7000 dari 8 pagi hingga 10 malam setiap hari.
5. Sebarang pertanyaan berkaitan selepas proses penebusan dan kegagalan untuk menebus langganan melalui platform Viu, hendaklah ditujukan pada Khidmat Pelanggan Viu melalui:-
   • Aplikasi Viu: Menu -> Hubungi Kami ;
   • Web: Menu -> Akaun Saya -> Klik Sini untuk hubungi kami
6. Semua Pelanggan yang mengambil bahagian dalam VPO terikat dengan Terma dan Syarat yang terkandung di sini bersama dengan Terma dan Syarat Langganan Perkhidmatan Tune Talk, ketika dan apabila ia dipinda dari semasa ke semasa dan sebarang keputusan yang dibuat oleh Tune Talk adalah muktamad serta sebarang permohonan selanjutnya tidak akan dilayan.
7. Apabila Terma & Syarat diterjemahkan ke dalam bahasa selain daripada Bahasa Inggeris, sekiranya terdapat ketidakkonsistenan, konflik atau percanggahan antara terma dan syarat yang dinyatakan dalam versi Bahasa Inggeris dan bahasa lain, di mana terma dan syarat diterjemahkan ke dalam bahasa selain daripada Bahasa Inggeris, versi Bahasa Inggeris akan diguna pakai. Perkataan tunggal termasuk jamak dan sebaliknya, dan perkataan yang menunjukkan jantina merangkumi semua jantina, dan perkataan merujuk ke semua orang merangkumi rujukan kepada firma, badan korporat atau tidak diperbadankan, persatuan atau pihak berkuasa, dan sebaliknya.
8. Terma dan syarat di sini akan ditadbir dan ditafsirkan dalam undang-undang Malaysia.
9. Tune Talk berhak untuk mengubah terma & syarat tanpa pemberitahuan terlebih dahulu.
10. Maklumat peribadi Pelanggan tertakluk kepada Akta Perlindungan Data Peribadi, 2010 seperti yang dinyatakan di https://www.tunetalk.com/my/en/ancillary/tnc/privacy-policy. Sila rujuk pautan untuk maklumat terperinci dan pemahaman mengenai skop dasar privasi. Sebarang pertanyaan mengenai skop dasar privasi berkenaan Tune Talk harus ditujukan kepada Khidmat Pelanggan Tune Talk dengan menghubungi 13100 atau 03-2771 7000 dari 8 pagi hingga 10 malam setiap hari.