Outsmart Scammers and Avoid Frauds

#AwasScammer

Malaysians have lost over RM2 billion to scams and frauds in the last 5 years.
PDRM recorded 6,552 cases with RM405.7million losses from 2018 to September 2020.
At Tune Talk, we care about your lifestyle and wellbeing, IRL or online.

Source: Astro Awani & New Straits Times

SMS Scams Info data-result=

What is Wangiri?

Also known as One-Ring Call, it is a phone call scam where fraudster tries to extract money from potential victims by making short calls to trick users into calling back to a premium-rated number.

How scammers try to trick you?

UNKNOWN NUMBERS

Rely on receiver’s curiosity to find out who the missed call is form. Missed calls are usually from international numbers.

e.g. A random call from a Russian number that starts with +7

STALLING

Upon returning the call, receive an automated voice response asking you to stay on the line to be connected to operator. It is an attempt to charge you as much as possible.

e.g. “Please hold for 5 minutes while we connect you to our rep.”

protect yourself from scams

How can you protect yourself?

Ignore missed calls from international, unrecognised numbers
DO NOT be tempted to call the number back
Report the number to your mobile operator as a potential Wangiri scam
DO NOT share your personal info with anyone on the other end

Test yourself and don’t get fooled!

Scam Quiz

How do I detect a suspicious number?

Check the number at https://semakmule.rmp.gov.my/ if it has been reported for being fraudulent. Report any suspicious scams to CCID hotline at 03-26101559 / 03-26101599 or NSRC hotline at 997 for free.



What is NSRC?

Find out more about National Scam Response Centre here

Customer Careline

13100 or 03-2771 7000

Email

customer.care@tunetalk.com

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Redress your complaints at the Consumer Forum Malaysia (CFM) www.complaint.cfm.org.my

Portal sebenarnya.my dibangunkan oleh MCMC untuk orang ramai menyemak kesahihan berita yang diterima dalam talian.

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