Outsmart Scammers and Avoid Frauds

#AwasScammer

Malaysians have lost over RM2 billion to scams and frauds in the last 5 years.
PDRM recorded 6,552 cases with RM405.7million losses from 2018 to September 2020.
At Tune Talk, we care about your lifestyle and wellbeing, IRL or online.

Source: Astro Awani & New Straits Times

SMS Scams Info data-result=

What are SMS Scams?

Messages that usually contain a link that lands on an official-looking website to steal your personal information or install malicious software on your device

How scammers try to trick you?

PHISHING

Tricks you into clicking a link or opening a file by claiming there’s an issue with your account or payment.

e.g. “Error detected. Click this link to resolve the issue”

“I NEED HELP!”

Sent from unidentified or suspicious-looking number asking for financial help to solve an emergency.

e.g. “Tolong Abang! Abang baru tukar nombor. Abang perlukan RM1,200, nanti abang bayar balik.”

BANK FRAUDS

States there are suspicious activities involving your bank account and persuade you to provide sensitive info to steal your money.

e.g. “Someone has logged into your account. Reply this SMS with your password to protect your account.”

PACKAGE DELIVERY

Claim that you have unclaimed parcel and request for unpaid shipping fees to complete delivery.

e.g. “Kos penghantaran anda masih tidak dijelaskan. Bayar ke akaun ini untuk penghantaran ekspres.”

protect yourself from scams

How can you protect yourself?

Delete the SMS to avoid risk of accidentally responding or opening the link
DO NOT reply directly to any spam SMS
Report the number to your bank or to the CCID scam response centre
DO NOT click the links in the SMS
DO NOT give out your personal information

#CyberCrimeAlert by MCMC

Test yourself and don’t get fooled!

Scam Quiz

How do I detect a suspicious number?

Check the number at https://semakmule.rmp.gov.my/ if it has been reported for being fraudulent. Report any suspicious scams to CCID hotline at 03-26101559 / 03-26101599 or NSRC hotline at 997 for free.



What is NSRC?

Find out more about National Scam Response Centre here

Customer Careline

13100 or 03-2771 7000

Email

customer.care@tunetalk.com

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Redress your complaints at the Consumer Forum Malaysia (CFM) www.complaint.cfm.org.my

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