Memperkenalkan Value Incredible Plan (VIP) untuk Warga Emas dan Golongan Kelainan Upaya!
Kekal berhubung dengan pelan yang amat berpatutan. Pelan bulanan yang berharga RM10 ini datang dengan panggilan tanpa had dan data 2GB
Panggilan tanpa had
(Tune Talk ke Tune Talk)
Internet berkelajuan tinggi 2GB
Tempoh sah 30 hari
Saya seorang Tune Talker, adakah saya layak untuk Pelan VIP?
Jika anda adalah rakyat Malaysia dan berumur 60 tahun ke atas, anda secara automatik layak untuk Pelan VIP. Tunggu apa lagi? Langgan Pelan VIP sekarang!
Jika anda adalah rakyat Malaysia, kami memerlukan anda / atau penjaga anda untuk mengemukakan dokumen OKU untuk tujuan pengesahan. Hantar dokumen OKU saya sekarang.
Saya bukan pengguna Tune Talk, bagaimanakah cara untuk dapatkan pelan VIP?
Dapatkan kad sim Tune Talk. Nombor yang baru atau kekalkan nombor lama.
Aktifkan kad sim Tune Talk anda yang baru dengan membuat panggilan atau hantarkan SMS.
*Untuk yang berkelainan upaya, anda perlu hantarkan dokumen OKU.
Langgan pelan VIP sama ada melalui Aplikasi Tune Talk atau SMS VIP ke 2222.
Saya telah bersedia, sila sahkan saya.
Anda boleh menghantar dokumen OKU anda melalui:Lawati kedai pengedar kami dan dapatkan bantuan untuk penyerahan dokumen anda.
Bagaimanakah saya dapat mengesahkan status OKU saya di kedai pengedar Tune Talk yang sah?
Menghadapi kesukaran untuk melanggani Pelan VIP? Anda boleh berhubung dengan khidmat pelanggan kami!
Bagaimanakah saya mengesahkan status OKU saya melalui khidmat pelanggan Tune Talk?
13100/03 2771 7000
ATAU
Berbual dengan kami di
"LIVE CHAT"
(8AM-10PM setiap hari)
Pengesahan dokumen dan kemaskini status OKU saya telah selesai dilakukan.
Bagaimanakah caranya untuk melanggan pelan VIP?
Muat turun Aplikasi Tune Talk atau SMS ke Tune Talk untuk melanggan Pelan VIP.
Melalui Aplikasi Tune Talk
Melalui SMS
Penerangan | Kata Kunci | Shortcode |
---|---|---|
Untuk melanggan pelan VIP
|
VIP | 2222 |
Untuk menambah pelan VIP
|
VIP ADD | |
Untuk menyemak status pelan VIP
|
VIP STATUS
|
|
Untuk menghentikan pelan VIP
|
VIP STOP
|
Saya telah menghantar dokumen OKU saya,
mengapakah saya masih tidak dapat melanggan pelan VIP?
Terdapat kemungkinan bahawa status OKU anda tidak dikemaskini.
Muat turun aplikasi Tune Talk untuk menyemak status Warga Emas/OKU anda.
Muat turun aplikasi Tune Talk sekarang!
If I am eligible but currently using another plan, can I switch to the VIP Plan?
Yes, you may switch to or out of the VIP plan at any time. However, no data balance or plan validity will be carried over.
If I need to perform a SIM replacement, will my VIP Plan still be active?
Upon successful SIM replacement, the data plan will be automatically resumed.
How long will the VIP Plan be available?
The VIP Plan has a limited quota and will be available on a first come, first serve basis.
I am over 60 years old, but the VIP Plan does not appear in my Tune Talk Mobile App? What can I do?
Your NRIC details could have been registered incorrectly. Please call our customer care line at 13100 to update your details so that you can activate the VIP Plan.
Once my account is eligible, how many VIP Plans can I sign up for?
Each NRIC is eligible to register up to 5 SIM cards and all numbers under the account can subscribe or switch to the VIP Plan.
Once I am eligible, can I immediately subscribe to the VIP Plan?
Yes, once your SIM card is successfully registered and activated, you can subscribe to the VIP Plan immediately.
How do I check the status of my eligibility?
Please check your eligibility via the Tune Talk Mobile App under the Profile Page or SMS VIP STATUS to 2222.
What tariff plans are eligible for the VIP Plan?
Only subscribers on Tune Talk CUN VALUE, Tune Talk VALUE or Tune Talk BUDDIES are eligible.
Who is eligible to subscribe for the VIP Plan?
This promotion is eligible for Malaysian senior citizens or OKU.
Senior citizens who registered must be 60 years and above. (i.e. 59 years and 11 months is not eligible yet)
OKU or parents/guardians of said OKU are also eligible to register. The OKU must have an eligible NRIC and Kad OKU while parents/guardians registering on behalf must provide proof of guardianship such as Birth Certificate or other official documents.
I am a foreigner/PR with disabilities or am above 60 years old. Am I eligible to sign-up for this plan?
Sorry, we’re afraid this plan is currently reserved for Malaysian Citizens (identified by Kad OKU or MyKad respectively)
If I’m on another Tune Talk plan, can I add this plan onto that?
If for example you switch from our Yearly Plan to the VIP plan, all your balance quota and renewals will be forfeited and replaced by this data bucket. However, any validity extension that came with the previous plan will remain.
I am a current subscriber and am eligible as an OKU. How do I apply for this plan?
Just submit up the form in the web page tunetalk.com/vip and once verified, you will be eligible. You can check your eligibility in the Tune Talk App (My Profile) or by sending VIPCHECK to 2222.
Does this plan auto-renew monthly?
Yes it does provided you have sufficient credit balance.